The Studio Dubai | FAQ's The Studio Dubai | FAQ's

Call Us +971 4 347 1745

Frequently Asked Questions

Q: Where are you based?

A: We are based at The Courtyard in Al Quoz, known as the art hub of Dubai. We will be happy to welcome you at our studio! You can enjoy our beautiful surroundings. We’re right next-door from Lime Tree Café and just around the corner from Tom & Serg.

How do I book?

You could fill our online booking form with your preferred dates and packages and one of our staff members will contact you and confirm your appointment. You could also give us a call on 04 3471745 or email us at [email protected] and we’ll be happy to answer any enquiry.

When are payments due?

Your initial payment is due at the time of session booking and reserves your session date and time. This payment is non-refundable since considerable time and effort goes into the planning of your session. We honour Visa and Master Card and payment in cash.

How do we choose our favourite photos?

You can either come in for a personal viewing by appointment or we can send you an online gallery to select in the comfort of your own home with the rest of the family. We request you select your chosen files with a few weeks to speed up the process of your order.

After you have selected the images you want to purchase it takes 1-2 weeks for your order to be ready depending on your order. Please let us know if you have a deadline in mind for your final product when placing your order.

Will my images be retouched?

Following your portrait, your images will be professionally retouched to create a natural result, if you prefer scars and birthmarks removed please let us know and we will do our best to accommodate this.

Can I buy high-resolution images?

Yes you can, we appreciate people want to keep the files digitally for future use and sharing online with friends and family. We provide a very reasonable rate for these images supplied on disc, please see our packages page.

Who owns the RAW files?

Digital negatives remain the exclusive property of The Studio, unless you choose to purchase high-resolution digital images. In this case, although The Studio remains the owner, you are given unlimited rights to print and duplicate your images.

Q: I would like you to shoot my wedding, how do I start the process?

A: If you have any inquiry and if you know exactly what you need, you could fill our online booking form with your preferred dates and chosen package and our Wedding & Events Coordinator Jessica Cotton will give you a call to discuss your requirements further and answer all your questions. Alternatively, you could email Jess on [email protected] and she will be happy to help you start the process. For such a special event, we prefer to meet with you in order to discuss your needs in person.

Q: What does a wedding session cost?

A: To us, every wedding is unique and we can tailor a package to suit any couple’s needs. Our packages start at AED 5,000 and you can find our price list here. However, we encourage you to come by our studio and have a chat and a coffee with us. We’d prefer to discuss your requirements further in a more personal way.

Q: How much do I need to deposit?

A: We require a 50% initial deposit, which is non-refundable, to secure your date. The remaining amount has to be paid a week before the wedding day.

Q: How far should we book in advance?

A: Typically between six months to one year in advance and as soon as you have a date and venue. If you have your dates already, check with us for availability, as we might be able to accommodate your needs on short notice.

Q: Who will be the photographer and/or videographer at our wedding?

A: Our professional and dedicated in-house team of wedding photographers and videographers will exceed your expectations. We use high-quality equipment and have over 25 years combined experience in the industry. We are also proud members of the Society of Wedding and Portrait Photographers (SWPP).
Our team has photographed over 100 weddings across several cultural and religious traditions. We also offer the option of female photographers and videographers only if preferable.

Q: Where are you based?

A: We are based at The Courtyard in Al Quoz, known as the art hub of Dubai. We will be happy to welcome you at our studio! You can enjoy our beautiful surroundings. We’re right next-door from Lime Tree Café and just around the corner from Tom & Serg.

Q: Do you offer your services for weddings outside of the UAE?

A: Yes we do and we love having the opportunity of capturing a wedding outside of the UAE. Please note we would charge travel costs for weddings outside of Dubai.

Q: When should we do the wedding portraits, before or after the ceremony?

A: This is mostly up to you. Normally the wedding portraits take place either a couple of hours before the ceremony or immediately after the ceremony and before the reception. We recommend to shoot your portraits during sun set to take advantage of the softer light.
If you feel your day is already too busy, we could also do your wedding portraits after the wedding.

Q: Do you take getting-ready shots?

A: These are some of our favorite photographs to capture. At this time we always make sure we get those special detail shots of your rings, dress, shoes and capture the energy and excitement of the bride and groom, their families and friends. Our lead photographer will accompany the bride and her party while the second shooter/assistant will go with the boys to capture the groom and his party getting ready. The same goes for film; we spilt into teams to get the best possible shots out of the build up.

Q: Do you take dance shots?

A: Of course, that’s when the fun starts! We want to capture all the emotions experienced at your wedding and our goal is for the photographs to reflect these emotions. We want you to relive the excitement of your day through your wedding photos for many years to come.

Q: Do you shoot in B&W?

A: We love B&W photographs. We shoot digital and this allows us to decide, in post-production, whether we want to process the image in B&W or colour. However, we generally shoot the image with a colour preference in mind.

Q: What about the vintage look?

A: There are countless ways to edit a photo. Some may appeal to one couple, while not to another. If you see a particular style you like, please let us know, and we will do our best to accommodate.

Q: What kind of equipment do you use?

A: The photography team shoot with Canon 5DIII and a combination of Canon prime and zoom lenses. The film team use various cameras such as the Canon C100 and Sony FS and have have access to a steady-cam and slide-cam to create smooth shots of you and your guests. We also have a small and large crane that can capture a more cinematic feel for your wedding video.

Q: When will I get to see my wedding photos?

A: We send a ‘sneaky peak’ one or two weeks after your wedding day. However, your main gallery – online and password protected – will generally be ready within four weeks for you to choose your images for the wedding album. Once you choose your favourite 50 images, we will design your book and send you proofs and once this is approved it will take 10 working days for the book to be printed and you get to relive your special day once again.

Q: How many images will we get?

A: Typically over 60-80 shots are taken per hour. Depending on the wedding, these will be filtered down and you will receive on average 40-60 images per hour, after the blinking and blurring are removed. You will receive an online ‘web gallery’ where you can select your 50 favourite images, which will then be edited in colour and black & white for printing and album use. The remaining images will be supplied in colour. All images will be delivered on a DVD in high and low resolution, however, no RAW images are released.
Video files are supplied on a USB and uploaded to Vimeo protected by a password.

Q: Do you shoot video?

A: Yes we do, and have an amazing film team at The Studio to capture those special moments to relive for years to come. The film team use various cameras such as the Canon C100 and Sony FS and have have access to a steady-cam and slide-cam to create smooth shots of you and your guests. We also have a small and large crane that can capture a more cinematic feel for your wedding video.

Q: How long will my film be?

A: We provide a trailer that is usually about 3 minutes long and the full film can be between 5 and 15 minutes long. It all depends on how long the wedding is and the angles available to edit. Both, the trailer and full film, are uploaded to Vimeo where you can share with family and friends protected by a password. Longer edits of 30-40 minutes are available at an extra cost as well. Please ask one of our team members for a quotation.

Q: Do you offer albums?

A: Yes, we do offer beautiful and elegant albums. We offer custom-designed A3 hardbound coffee-table photo books in leather, along with a selection of other a la carte products.

Q: Do you deliver the printed products and my DVD’s overseas?

A: Of course we can! If you don’t live here in the UAE, we can deliver your images on disc and printed products to you wherever you are in the world.
Please keep in mind there will be a charge for this to cover the delivery charges.

Q: Will you post the photographs online?

A: We will not post the photos anywhere unless with your written approval. We will ask you if you allow us to share a few select images on our website, blog and possibly Facebook to share our work. However, we completely understand and respect if you would prefer for us not to share your images in any of our channels.

How do I book?

You could fill our online booking form with your preferred dates and packages and one of our staff members will contact you and confirm your appointment. You could also give us a call on 04 3471745 or email us at [email protected] and we’ll be happy to answer any enquiry.

How can I prepare my children and family for the session?

Be prepared for any eventuality, we want you to bring everything you feel will make the session more fun and comfortable for you.
Our suggestions are:
– Bring some makeup and hair accessories for quick touch-ups between shots
– If you’re session includes your kids bring an extra outfit or two, in addition to the planned outfits.
– Bring along your kids’ favourite toys
– Make sure your outfits are clean and ironed
– Be yourself and bring a smile

What type of clothing should we wear?

Avoid bold prints and patterns, as these can be distracting to the eye when viewing photography. If the session is for your baby consider doing some with no clothing or just bottoms on. Tastefully done, birthday suit baby photography emphasizes the simple beauty of your child with minimal visual distraction. Other than that, be yourself and feel free to express your own individuality with your clothes too!

I am camera shy, will you tell me how to pose?

We’ll work with you and your family so you’ll be comfortable in front of the camera. With adults, a relaxed and natural pose is crucial to getting the best expressions. In children photography, we create an environment that gives children the freedom to be spontaneous as this makes for the best child portrait. Capturing a child’s unique expressions while they are caught up in the moment with themselves or with a parent or sibling makes for the most expressive child portrait.

In a family portrait, closeness expressed among family members is the key – having fun playing, hugging, and holding hands are all things we will encourage during your session.

What happens during a maternity shoot?

Our goal is to show off that adorable baby bump, we prefer to do maternity on a solid black or white backdrop. A simple black or white (or both!) top in which the bottom area can be unbuttoned easily to expose your belly works best, or even a tube. Encourage daddy – and your children if you have others – to come along if you wish.
We will take several poses with your hands, so be sure to remove any jewelry that you do not want in the picture. If you know you are having a boy or a girl and/or know what your baby will be named please let me know that info as well. Finally, be assured that we want you to be comfortable so please let us know what you prefer the shoot to be like. We promise that we will do very graceful and tasteful posing for your pictures.

How do I prepare for a shoot for my newborn baby?

Most of the time, photographs of newborns look best in their natural element, that is, their birthday suits. If you want them to be photographed with clothes, solid colours usually work best. Feel free to bring any kind of props you’d like to include such as special blankets, shows, dresses, soft toys etc.
For newborn shoots it is best to photograph them being between 10 – 20 days old. We understand that a baby will need plenty of time for feeding and changing; we’ll be there so we have the best chance of capturing your baby asleep and awake. We prefer parents to dress in solid black from head to toe so that we can get the creative shots you are looking for!

How do I prepare for a shoot for my toddler/child?

As with the other portraits, we always suggest the kids to be dressed in soliod colours. Bright, fun and funky colours bring out a fun side while blue jeans, and white shirts are for more serious captures. A pretty dress is always beautiful for little girls. Accessories such as hats, sunglasses, boots, blankets, and so on, can be great to bring out their individuality. Feel free to bring any other prop or comfort item that you want to include.
In terms of time, studio sessions with children are best they are fresh and already napped and fed before, especially babies. You’ll need to pick a time when your children are at their best, some are best in the morning, some in the afternoon.

What time of day is best for outdoor shoots?

Photography sessions outdoors are usually scheduled late afternoon/evening or early morning in order take advantage of the best natural light. Also we all know how hot its gets in Dubai, we strongly advise no outside shooting from June to September.

How long is the session? How many pictures do you take?

The average session lasts one hour and averages around 30-60 proofs. During your session we will ensure that your family, children or pet is given the time they need to get acquainted with us and become relaxed. You can be sure that you will get the attention you deserve.
Since every family is different additional time may be required if you have more than one child, a large group, or if backdrop or clothing changes are necessary. It’s always good to let us know how many people we are photographing so we can accommodate you.

When are payments due?

Your initial payment is due at the time of session booking and reserves your session date and time. This payment is non-refundable since considerable time and effort goes into the planning of your session. We honour Visa and Master Card and payment in cash.

How do we choose our favourite photos?

You can either come in for a personal viewing by appointment or we can send you an online gallery to select in the comfort of your own home with the rest of the family. We request you select your chosen files with a few weeks to speed up the process of your order.
After you have selected the images you want to purchase it takes 1-2 weeks for your order to be ready depending on your order. (E.g. Simple prints take less time in production than a wall Acrylic or Aluminium). Please let us know if you have a deadline in mind for your final product when placing your order.

Will my images be retouched?

Following your portrait, your images will be professionally retouched to create a natural result, if you prefer scars and birthmarks removed please let us know and we will do our best to accommodate this.

Can I buy high-resolution images?

Yes you can, we appreciate people want to keep the files digitally for future use and sharing online with friends and family. We provide a very reasonable rate for these images supplied on disc starting at AED250, see our rate card for further details.

Who owns the RAW files?

Digital negatives remain the exclusive property of The Studio, unless you choose to purchase high-resolution digital images. In this case, although The Studio remains the owner, you are given unlimited rights to print and duplicate your images.